Dear Pam, I want to thank you for jumping in there when my last producer left after many years and I wasn't ever notified. I usually went in to her office and paid my premiums as they came due. It came as an additional surprise to me that I was so under-insured and paying far too much for the coverage I was getting. You researched my particular needs and developed a specific bundle which increased my coverage significantly and saved me a great deal of money. I am not wealthy, but I felt like my modest home and vehicle- one that I need for medical purposes, were both taken seriously by you. More importantly, I feel that I was valued as much as my home and vehicle. Perhaps there was someone looking out for me that helped me make this tough switch after so many years. I'd recommend you to others who haven't reviewed their coverage in a while because they are just going along with what worked years ago or those who are concerned about themselves, their property and those around them.
-Ken Hall -Olympia, WA
"MTC did a great job of reviewing my existing insurance policies and finding me new replacement insurance that offered more complete coverage at a substantially lower price."
I was brainwashed with inaccurate information that led me to believe that buying PIP and UIM coverages on policies was no advantage and were not financially necessary. My reluctance to add these to my vehicle policies was heard by the producers. They spent countless time answering all my questions and objections. They assisted me in appreciating the significance of these policy coverages. More importantly they educated me on the financial significance and the financial perils I could face if they were not part of my policy.
Dion Anderson - Arizona
Being from South Dakota I never realized the importance of buying earthquake insurance to protect my home in the state of Washington. My producer, Pam Thiemann, explained and educated me about its importance.
Carol Bensen - Tacoma WA
Throughout the years Encompass Insurance Company has been the carrier for my insurance. My new producer had access to the company, so I could stay with them. She provided me stellar one-to-one customer service that I did not get from the previous brokerage house. She did a complete review of my policies and immediately identified that I didn’t have a high enough liability for my RV. I had never been told this before and my producer took care of it promptly. I appreciate her.